How To Troubleshoot A Wi-Fi Connection That Keeps Dropping
Troubleshoot
Troubleshoot

How To Troubleshoot A Wi-Fi Connection That Keeps Dropping

4 mins read

The internet is a regular tool for everyone, whether for working, keeping in touch with friends, playing video games, doing research, teaching, learning or just leisurely bingeing on the latest movies. Everyone is connected by Wi-Fi, enjoying themselves with no issue in sight until there is a downtime. A common worry for every internet user is internet downtime. It can be so frustrating and annoying, especially when it happens at a time when you desperately need the internet.

While you cannot stop your Wi-Fi connection from dropping, you can learn how to quickly troubleshoot and get it working without having to look all over for IT personnel to do it for you.

In this article, I’m going to show you how to troubleshoot a Wi-Fi connection that keeps dropping. 

Let’s begin:

Why Is Troubleshooting Important?

Troubleshooting is an IT term that simply means to solve a problem or fix something that isn’t working again or properly. 

I don’t know how you feel about it but I know that I’m almost always close to tears when I see my Wi-Fi connected but no internet access. I had to learn how to fix it myself and I can assure you, it is very simple. Another thing I learned during this process is the importance of knowing how many devices can be connected to a Wi-Fi network, as this can sometimes be a factor in connectivity issues. Hackemist gives a comprehensive detail on the number of devices that can be connected to a wifi in their recent post. You will also find out ways to expand your device connection. 

The following steps will guide you:

Step 1: Restart Your Internet Source

Internet sources refer to your modem or router that supplies internet to your home or office. This is what you should do:

  • Unplug your router or modem
  • For your router, wait for 1 minute, plug it in and turn it on. For your modem, wait for 30 seconds before you plug it in and turn it on.
  • Wait for about 2 to 3 minutes for the internet to refresh and confirm it is now working.

Step 2: Check For Physical Issues

These include: loose, unplugged or damaged network cables, router or modem power cords. Here’s what to do:

  • Tighten all the loosened cables and plug back everything that was unplugged.
  • Replaced every damaged cable and cord. 
  • Turn on the devices (router or modem) and wait for about 2 minutes for the internet to refresh.
  • Confirm it is working.

Step 3: Confirm you are within the network range

Sometimes, due to no fault of yours, your network range can change, especially as it is an air wave. You can do these::

  • Move your router or modem to another spot
  • Turn it off and on again
  • Wait for a few minutes and confirm it is working

Step 4: Restart your devices

If you have tried the methods above and it’s still not working, then you should restart all the devices connected to the internet. Restarting the device would refresh and reestablish the connection again. 

  • Turn the devices off, wait a few minutes and then turn it on 
  • Connect your devices to the Wi-Fi network and confirm it is working properly

This is how to troubleshoot a Wi-Fi connection that keeps dropping. It is important to note that sometimes these methods might not work. At this point, you have to contact your service provider or IT personnel to help you out.

Always stay connected.

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